1 Overview
At IsYourTraderReal, we are committed to fairness and accuracy. We understand that being flagged or receiving an unfavourable verification report can have significant consequences for a trader's reputation and business. That is why we provide a transparent, structured response framework that allows any trader or group to challenge findings, submit new evidence, and request a formal review.
Every trader has the right to respond. We encourage cooperation — traders who engage with the process in good faith have the best chance of achieving an accurate and fair outcome.
2 Response Process — 5 Steps
Review Your Profile
Begin by carefully reviewing your trader profile and verification report on IsYourTraderReal. Note the specific findings, evidence cited, and the verdict assigned. Understanding exactly what has been reported is essential before preparing your response.
Gather Your Evidence
Collect all documentation and evidence that supports your position. This may include verified trading account access (investor passwords), regulatory registrations, audited track records, client testimonials with verifiable identities, platform certifications, or any other materials that directly address the findings in your report. See Section 3 for what constitutes valid evidence.
Submit Your Response
Email your complete response to responses@isyourtraderreal.com. Include your full name (or trading name), the URL of your IsYourTraderReal profile, a point-by-point rebuttal of the findings you dispute, and all supporting evidence as attachments. Use the subject line: "Trader Response — [Your Name/Trading Name]".
Review Process
Our investigation team will review your response and evidence within 30 calendar days. During the review, we may contact you for clarification or additional documentation. We may also conduct independent verification of the evidence you submit. You will receive an acknowledgement email within 5 business days of submission.
Updated Verdict
After completing our review, we will issue an updated verdict. If your evidence materially changes our findings, your profile will be updated accordingly. Possible outcomes include: full reversal of the verdict, partial revision with updated findings, or the original verdict being upheld with detailed reasoning. You will be notified of the outcome in writing.
3 What Constitutes Valid Evidence
Not all evidence carries equal weight. The following types of evidence are considered most compelling in our review process:
- Verified trading accounts: Investor (read-only) passwords for Myfxbook, FX Blue, or similar third-party verification platforms showing live account performance. This is the single most important piece of evidence a trader can provide.
- Regulatory registrations: Valid licences, registrations, or authorisations from recognised financial regulators (FCA, CySEC, ASIC, CFTC, NFA, BaFin, etc.), including registration numbers that can be independently verified.
- Audited track records: Trading performance records audited by an independent third party, accounting firm, or compliance organisation.
- Broker statements: Official statements from regulated brokers confirming account ownership, trading activity, and account type (live vs. demo).
- Platform certifications: Certifications or verifications from trading platforms (e.g., prop firm challenge completions, funded account confirmations).
- Client testimonials: Testimonials from identifiable clients who can be contacted for verification. Anonymous testimonials carry minimal weight.
- Legal documentation: Business registrations, company incorporation documents, professional qualifications, or relevant certifications.
Evidence That Does NOT Qualify
- Screenshots of trading platforms (easily fabricated)
- Self-reported profit/loss figures without third-party verification
- Anonymous testimonials or reviews that cannot be verified
- Social media follower counts or engagement metrics
- Promises of future performance or marketing materials
- Threats of legal action (these have no bearing on our investigation findings)
4 Timeline & Process Details
We are committed to processing all trader responses within a reasonable timeframe:
- Acknowledgement: Within 5 business days of receiving your response, you will receive a confirmation email that your submission has been received and assigned to a reviewer.
- Initial assessment: Within 10 business days, our team will conduct an initial assessment of your evidence and may request clarifications.
- Full review: The complete review process takes up to 30 calendar days from the date of your initial submission.
- Outcome notification: You will be notified of the decision in writing via email within 5 business days of the review being completed.
- Profile update: If the verdict changes, your public profile will be updated within 3 business days of the decision.
During the review period, your existing profile and verdict will remain visible on the platform. We do not remove or hide profiles during the response review process, as this would undermine the public protection purpose of the platform.
5 Your Rights
As a trader subject to a verification report, you have the following rights:
- Right to respond: You may submit a response at any time, regardless of when the original report was published.
- Right to a fair review: Your response will be reviewed by at least two independent members of our investigation team.
- Right to be informed: You will be notified of the outcome and the reasoning behind the decision.
- Right to appeal: If you disagree with the outcome of your response, you may file a formal appeal.
- Right to data access: Under GDPR, you may request access to the personal data we hold about you. See our Privacy Policy for details.
6 Contact
To submit a trader response or ask questions about the process, contact:
Trader Response Team
Trading Integrity Bureau
Signal Core s.r.o.
Rybna 716/24, Stare Mesto
110 00 Praha 1, Czech Republic
Email: responses@isyourtraderreal.com